30-day money-back policy
A one-time SpaceRover Pro purchase is eligible for a full refund requested within 30 calendar days of the original purchase date. This policy does not limit any additional refund or consumer rights provided by applicable law.
How to request a refund
Email support@spacerover.space from the address used for the purchase and include the Dodo Payments order number and a short description. Do not send full payment-card details or unrelated sensitive information.
What happens to the license
When a refund is approved, the associated SpaceRover Pro license is revoked and activated devices are no longer entitled to Pro features. The refund is returned through the original payment method; posting time depends on Dodo Payments, the bank, and the payment provider.
Duplicate purchases and technical issues
Contact us if you purchased twice, did not receive a license, reached the device limit, or encountered a technical problem. We can help recover a license, deactivate an accessible old device, or review an activation reset when a device is lost or damaged. Receiving support is not a condition of requesting a refund.
Abuse and statutory rights
We may reject fraudulent, repeatedly abusive, or order-unrelated requests, while complying with all mandatory consumer-protection law. If local law provides a longer withdrawal period or other non-waivable rights, local law controls.